11be Terms & Conditions – Please Read Before Playing

In these Terms, "Platform" refers to the 11be website and all services delivered through it. "Account" refers to a registered player account on 11be. "Wallet" refers to the in-platform balance held in a player's account. "Bonus" refers to any promotional credit, free spin or incentive offered by 11be. "Wagering Requirement" or "Rollover" refers to the minimum number of times a bonus amount must be wagered before it can be withdrawn. "Bangladesh Standard Time" or "BST" refers to UTC+6, the time zone used by 11be for all time-stamped records.

To register an account on 11be you must: (a) be at least 21 years of age; (b) provide accurate personal information including your real name, date of birth, and a valid Bangladesh mobile number; (c) create a unique password that you will keep confidential; (d) confirm that you are not registering on behalf of another person; and (e) confirm that you are not currently subject to a self-exclusion order on 11be or any affiliated platform. 11be reserves the right to verify the identity of any player at any time by requesting supporting documentation such as a national ID card or passport. Failure to provide such documentation within the requested timeframe may result in account suspension.

11be accepts deposits via the following payment methods available in Bangladesh:

• Mobile banking: bKash, Nagad, Rocket, Upay — minimum deposit ৳200, credited instantly.
• Cryptocurrency: USDT (TRC-20 and ERC-20), BTC — minimum equivalent to ৳500, credited after blockchain confirmation.
• Bank cards: Visa and Mastercard debit cards issued by Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and City Bank — subject to card issuer approval.
• 11be does not charge any fees on deposits. Third-party fees imposed by payment providers are outside 11be's control and are the responsibility of the player.

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to the platform's KYC verification requirements. The minimum withdrawal amount is ৳500. Withdrawals to bKash and Nagad are typically completed within 3 to 5 minutes of approval. Cryptocurrency withdrawals are subject to blockchain confirmation times and may take longer. 11be reserves the right to request identity verification documentation before processing any withdrawal. Withdrawal requests associated with active bonus wagering requirements are placed on hold until the wagering requirement is fulfilled or the bonus is voided in accordance with bonus terms.

All bonuses offered by 11be are subject to specific terms including wagering requirements (rollover), time limits, game restrictions, and maximum withdrawal limits applied to winnings generated from bonus funds. Wagering requirements must be met in full before any withdrawal from a wallet that contains bonus funds or bonus-derived winnings. 11be reserves the right to amend, suspend or discontinue any promotion at any time. Bonuses are intended for personal recreational use only. Using multiple accounts, coordinating with other players, or employing any strategy designed to guarantee profit from bonus funds constitutes bonus abuse and will result in voiding of the bonus and associated winnings.

All games on 11be use certified Random Number Generator (RNG) technology provided by licensed third-party game studios. By playing on 11be you acknowledge:

• Game outcomes are determined by RNG and are not influenced by 11be or any third party after a game round begins.
• RTP (Return to Player) percentages for each slot title are available and represent long-term statistical averages, not guaranteed returns on any individual session.
• Live casino games are streamed in real time from certified studios and are subject to the rules of the respective game provider.
• In the event of a technical malfunction during a game round, 11be reserves the right to void affected bets and refund the original stake to the player's wallet.

All content on the 11be platform — including but not limited to software, game graphics, logos, trademarks, page layout, text, and promotional material — is the property of 11be or its licensed content providers and is protected under applicable intellectual property law. Players are granted a limited, non-transferable, non-exclusive licence to use the platform for personal and recreational purposes only. Any reproduction, redistribution, modification, or commercial exploitation of platform content without prior written consent from 11be is strictly prohibited.

11be reserves the right to suspend or permanently close any player account at its sole discretion if: (a) the player violates any provision of these Terms; (b) the player engages in fraudulent, abusive, or disruptive behaviour; (c) the player provides false registration information; (d) the player is found to be under the minimum age of 21; or (e) 11be determines that continued operation of the account poses a risk to the platform, other players, or the integrity of games. On suspension or termination, any remaining real-money wallet balance (net of any active bonus funds) will be refunded to the player via the registered payment method, subject to completed KYC verification.

To the fullest extent permitted by applicable law, 11be shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of gaming opportunities resulting from platform downtime, connection failures, or technical errors outside 11be's reasonable control. 11be's total liability to any player in respect of any claim shall not exceed the amount deposited by that player in the 30 calendar days preceding the claim. Nothing in these Terms excludes or limits liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11be collects, stores and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. 11be uses SSL encryption on all data transmissions and does not sell personal data to third parties. For full details of how your data is handled, please review the Privacy Policy available on this website.

11be is committed to responsible gaming. Players may access deposit limits, session time limits, cooling-off periods, and self-exclusion tools at any time from their account settings. By accepting these Terms, you acknowledge that gambling carries financial risk and that 11be bears no responsibility for losses incurred during play. If you believe your gambling is becoming a problem, you are encouraged to use the responsible gaming tools available in your account or to contact 11be support for assistance. Self-exclusion requests are processed immediately and result in the closure of the account for the chosen exclusion period. During exclusion, you will not be able to log in, deposit, or receive promotional communications from 11be.

11be operates in compliance with applicable anti-money laundering (AML) principles. All players are subject to KYC verification. 11be reserves the right to delay or withhold withdrawals pending satisfactory completion of AML checks. Any player found to be using the platform to launder money or process the proceeds of criminal activity will have their account permanently closed and the matter referred to the relevant authorities. Players may be required to provide source-of-funds documentation as part of enhanced due diligence procedures.

In the event of a manifest error — including but not limited to an incorrectly quoted odds line, a game malfunction, a software error that produces an obviously incorrect result, or an error in a bonus calculation — 11be reserves the right to void any affected bets or transactions and correct any erroneous account balances. Winnings generated as a result of a manifest error are not valid and will not be paid. 11be will notify affected players by email when it exercises this right and will refund the original stake where applicable.

These Terms are written in English. In the event of any conflict or inconsistency between the English version and any translated version of these Terms, the English version shall prevail. All communications between 11be and players, including support correspondence, dispute notifications, and account-related notices, are conducted in English.

These Terms, together with the Privacy Policy and Responsible Gaming Policy published on this website, constitute the entire agreement between you and 11be with respect to your use of the platform and supersede all prior agreements, representations, and understandings. If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.